Privacy Policy

Effective Date: March 28, 2025

Business Name: Gem Plumbing Inc.

Business Address: 140 E Montecito Ave, Sierra Madre, CA 91024

Contact: gemplumbing@verizon.net | 626-355-3496

1. Introduction

At Gem Plumbing Inc., we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the California Consumer Privacy Act (CCPA), CalOPPA, and other applicable laws.

2. Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Service address or location

Non-Personal Information:

  • IP address
  • Browser and device type
  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Schedule plumbing services and respond to inquiries
  • Provide estimates and customer support
  • Improve our website and service offerings
  • Send updates or follow-ups (only if opted in)

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service providers assisting with operations, hosting, or communication
  • Regulatory or legal authorities if required

5. Cookies and Tracking

Our website may use cookies or similar technologies to monitor website traffic and improve functionality. You may disable cookies through your browser settings.

6. Third-Party Links

This website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. External links open in a new tab.

7. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Access the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell data)

To make a request, contact us at gemplumbing@verizon.net.

8. Security

We take appropriate measures to secure your personal information, including the use of SSL encryption and secure server practices.

9. Data Retention

We retain personal data only for as long as necessary to fulfill service and legal obligations.

10. Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect data from children under 13 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

12. Contact Us

For questions or privacy-related requests, please contact us at:

gemplumbing@verizon.net | 626-355-3496